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This store has earned the following certifications.
Ceramic-Coated Cast Iron Pan: Experience nonstick goodness with our ceramic-coated cast iron pan, ensuring your meals effortlessly slide off the surface for healthier cooking with minimal oil. The nonstick surface simplifies cleanup, requiring just a quick wipe. Enjoy even heat distribution, crafted without harmful chemicals, promoting a healthier lifestyle. Durable, sleek, and modern, this pan redefines your cooking experience.
Easy to Clean: Cooking made simple, cleanup made easier. Our slide-out grease cup ensures used cooking oil and food remnants are easily removed. The nonstick surface of our ceramic-coated pan also makes hassle-free cleaning effortless. Enjoy efficient and hassle-free maintenance.
Flat Top Grill: Designed for adaptability, our flat top grill seamlessly transforms from a free-standing grill to a tabletop grill. Perfectly fitting into any outdoor space, like backyard parties, poolside gatherings, or casual picnics, it's lightweight and easy to carry. The ideal companion for outdoor cooking, it elevates your cooking experience with convenience and versatility.
Safe Cylinder Placement: Elevate your outdoor cooking experience with our gas grill's centralized cylinder storage, offering a low center of gravity for a more stable cooking environment. Enjoy easy access and a sleek design that keeps your grill area tidy and clean.
Customer Service: At Captiva Designs, we provide professional customer service both before and after your purchase of our flat top grill. Should you have any troubles, please let us know—we'll solve your problems within 24 hours. Rest assured, your investment is protected.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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